Terms
TSR Grand Hotel
Website Terms and Conditions
Effective Date: June 25, 2026
These Terms and Conditions govern access to and use of the TSR Grand Hotel website, reservation systems, accommodations, facilities, and related services.
By using our website or services, you agree to be bound by these Terms and Conditions.
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1. DEFINITIONS
“Hotel” means TSR Grand Hotel.“Guest” means any individual making a reservation or using hotel services.
“Website” means the official TSR Grand Hotel website.
“Services” means accommodations, dining, events, reservations, and all related offerings.
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2. ELIGIBILITY
Users must: Be at least 18 years of age Possess legal capacity to enter contracts Provide accurate information TSR Grand Hotel may refuse service where information is inaccurate or fraudulent.
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3. RESERVATIONS
All reservations are subject to:
Room availability
Verification
Payment authorization
Compliance with hotel policies
The hotel reserves the right to refuse or cancel bookings that violate these Terms.
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4. ROOM RATES
Published room rates:
Are subject to availability
May change without notice
May exclude taxes unless stated otherwise
Applicable government taxes and service charges will be added where required.
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5. CHECK-IN REQUIREMENTS
Guests must present:
Valid government-issued identification Reservation confirmation
Required payment method
International guests may be required to provide passport and visa documentation.
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6. CHECK-IN AND CHECK-OUT POLICY
Standard timings:
Check-In: 12:00 PM
Check-Out: 11:00 AM
Early check-in and late check-out are subject to:
Availability
Additional charges
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7. PAYMENT TERMS
Guests agree to pay:
Room charges
Applicable taxes
Additional service fees
Damages caused during stay
Outstanding balances must be settled before departure.
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8. CANCELLATION POLICY
Cancellation policies may vary depending on:
Rate plan
Promotional offers
Group bookings
Seasonal packages
Applicable cancellation terms will be displayed during booking.
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9. REFUND POLICY
Refund eligibility depends upon:
Booking terms
Cancellation timing
Promotional restrictions
Applicable laws
Processing times may vary depending on payment provider.
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10. GUEST CONDUCT
Guests shall:
Respect hotel property
Respect staff and other guests
Comply with laws and regulations
Maintain appropriate behavior
The hotel reserves the right to remove guests whose conduct is disruptive, unlawful, or unsafe.
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11. DAMAGE TO PROPERTY
Guests are financially responsible for any loss or damage caused intentionally or negligently.
Repair or replacement costs may be charged accordingly.
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12. SMOKING POLICY
Smoking is permitted only in designated areas.
Violation may result in:
Cleaning fees
Penalties
Removal from premises
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13. FORCE MAJEURETSR
Grand Hotel shall not be liable for delays, interruptions, or failure to perform resulting from:
Natural disasters
Floods
Fires
Government restrictions
Pandemics
Labor disputes
Utility failures
Acts beyond reasonable control
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14. INTELLECTUAL PROPERTY RIGHTS
All website content including:
Logos
Branding
Text
Images
Videos
Designs
Graphicsis owned by TSR Grand Hotel or its licensors.
No content may be reproduced without prior written permission.
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15. WEBSITE USE RESTRICTIONS
Users shall not:
Hack the website
Disrupt operations
Upload malicious code
Attempt unauthorized access
Copy content unlawfully
Violations may result in legal action.
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16. DISCLAIMER OF WARRANTIES
The website and services are provided on an
“as available” basis.
TSR Grand Hotel does not guarantee:
Continuous website availability
Error-free operation
Uninterrupted service
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17. LIMITATION OF LIABILITY
To the maximum extent permitted by law,
TSR Grand Hotel shall not be liable for:
Indirect damages
Consequential damages
Loss of profits
Data loss
Travel disruptions
Third-party actions
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18. INDEMNIFICATION
Users agree to indemnify and hold harmless
TSR Grand Hotel from claims arising from:
Violation of these Terms
Misuse of services
Breach of applicable laws
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19. GOVERNING LAW
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts where TSR Grand Hotel is located.
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20. CONTACT INFORMATION
TSR Grand Hotel
Email: tsrgrandhotel@gmail.com
Phone: +91 9989625577
Address: Near International Aiport, Reddi Kancheru, Bhogapuram, Vizianagaram,
Andhra Pradesh,
535216